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How Do I
Read Vietnamese On The
Lang Van Web Site?
Langvan.com
is using Dynamic Font to display Vietnamese
on Web. If your browser does not support Dynamic font, you can
download VPS font at www.vps.org, or
click here to download VPS Helv font.
To install VPS
Helv: Unzip and copy VPS Helv.ttf into your
Windows\Fonts\ directory.
How Do I Order On The
Lang Van Web Site?
Shopping at Langvan.com is like shopping at your favorite store--just a whole lot easier. Explore our easy-to-use web site with these steps:
- Browse our specialty catogery by
clicked on CDs, DVDs, VCDs,... or use our Quick Search to find what you want.
A list of products will be displayed. Click on NEXT
or PREV to
view the next or previous products.
- If you're interested in purchasing an
item, click on BUY
symbos. The item will be placed in your: Virtual Shopping Basket. You can
access to your shopping basket at any time by clicking on CHECK
OUT on the upper right of the screen or at the bottom
of list of products.
- Click on name of product for a
detailed description which includes song's names and singers.
You can also purchase the product by click on BUY,
or access your shopphing basket
when click on CHECK OUT, or
return to the list of products when click on RETURN
LIST.
Virtual Shopping Basket. You can return to your shopping basket at any time by clicking on Basket in the upper right of the screen. The quantity, description, stock availability and price of each item in your basket will be displayed, along with the total shipping charges and cost.
- When you check out, the shopping
program will display all items that you have purchased. The
subtotal is the total cost of items in your basket not
includes shipping cost and taxes.
- You can adjust the items in your basket at any time up
when you check out. If you want to purchase two or more the same
item, click on Edit Quantity button
to change amout of items. If you desire to remove an items off
your basket, click on Remove Items
button.
- If you change your mind, and want to
purchase more products, you can click on Continue
Shopping button to return the previous list, or click on
category CDs, DVDs, VCDs,... on top menu.
One basket is all you need for shopping at all our specialty stores. Put in as much stuff as you want--you don't have to carry it!
- Click on Complete Secure
Order button when you're done shopping. You'll be asked to
fill out some information for easy but secure access to your order
and shipping.
- After fill in order form, click on Verify
Order button, your order will be
checked for any missing information. You will be asked to
verify your order with subtotal, shipping cost, and sale taxe. If
nothing is wrong, click on Submit
Order for Processing. Your
order will complete online security process.
* After order at Langvan.com, check your email for
a copy of your invoice.
No Early Credit Card Charges
When you order from Langvan.com, we don’t charge your credit card until your order has been physically shipped.
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How Do I
Pay Sales Tax?
Langvan.com
charges sales tax 8.25% on the subtotal cost for each orders.
Langvan.com automatically compute and add sales tax to
your orders. To see the sales tax on items in your basket, click on Check
Out button in the upper right of your screen or underneath your basket listings.
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How Do I
Calculate Shipping Cost?
| |
USA |
International |
| CD |
$2.00/each |
$4.00/each |
| DVD |
$3.00/each |
$6.00/each |
| VCD |
$2.00/each |
$4.00/each |
| Video
Tape |
$3.00/each |
$6.00/each |
| Laser
Disk |
$3.00/each |
$6.00/each |
Langvan.com
charges
shipping cost base on category of items and location of your
country. Refer to table above for shipping cost of your order.
Langvan.com automatically compute and add
shopping cost to your orders. The shopping cost will display on final
state of your order (after you fill out information about shipping)
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How
Long I Receive My Order?
To calculate your total time for delivery, you must also take into consideration the
process time of the product. Therefore:
Total time for delivery = Process time + Shipping time
Normally, the process time for your order is about 24 hours on weekday
and 48 hours on weekend. The shipping time is depended on
location of your country. For shipping to the continental United States only,
the shipping time is 5 - 7 business days. For international,
shipping time is about 2 - 4 weeks.
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How
Do I Cancel Order After Submit?
To cancel the your order after submit,
you need to contact sale department of Lang Van Productions in the
process time (24 - 48 hours.) You can write a cancel email to: sales@langvan.com
or contact on phone at (714)-894-2233.
Langvan.com do not receive returned
items. We can exchange your items if there are defect on our
products. You can send our defected items to:
Lang Van
15101 Weststate Street
Westminster, CA 92683
United States
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How
Do I Use Quick Search?
Langvan.com design a quick search to
help customer quickly find their famous songs or singers.
You can easily search our catalog in
Vietnamese by using VIQR code (Vietnamese Quote Readable.)
For example, if you want to search for
all products which have singer Yen Khoa, you can search by type in: Ye^'n
Khoa. Or if you want to search for song: Gui Doi Mat Nai,
you can type in: Gu*?i DDo^i Ma('t Nai ... (for more about VIQR
code, please refer at: http://www.vietstd.org/document/viqr.htm)
You can also use VPS code to search in
Langvan.com catalog.
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About Cookies
To shop at Langvan.com
you need to have all cookies enabled.
Cookies are tiny text files stored on your computer when you visit
certain web pages. Langvan.com uses cookies to keep track of what you have in your basket and to
remember you when you return to our stores in the same day.
Cookies cannot harm your computer and do not contain any personal or private information.
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